RatePoint Site Seal






Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• I received the wrong product.
• When will my order ship?
Shipping and Returns
• What is your return policy?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• If a product goes on sale can i get a difference returned to me?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?
FAQ About Products
• How do I know that your method is any good?
• How long will it take me to get a split?
• How much will it cost in my currency?
• I live outside USA will your DVD’s play on my DVD player?
• I'm past 40 and have never been able to do a split in my life. I've tried everything I could possibly get my hands on. Will your program help me, or is it too late? And what makes your method different?
• I’m a dancer/cheerleader/hockey player will your program help me!?
• It says that the DVD is 2 hours long! I don’t have time to devote 2 hours everyday to this program! Will I really have to follow the DVD for 2 straight hours daily!?
• Okay so I am completely confused, what really is the difference between the two? Do both of them contain the same exercises? Is one a continuation of another!? Do I get GA and then GAM?
• Should I get the Strength & Flexibility Manual or the Everything You Ever Wanted To Know About Splits & Flexibility DVD? And really what is the difference between the two?
• What if after I purchase your products I get confused will you help me?